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TL 9000 metrics are defined and copyrighted by the QuEST Forum and related information presented here is licensed for use by AT&T within our Supplier Performance program and not for further use or distribution.

Supply Chain Citizenship
& Sustainability

Prospective Suppliers

For suppliers interested in doing business with AT&T

Supplier Policies

Supplier Services Matrix

Supplier Quality Supplier Certification
Supplier Quality Management is responsible for working with Stakeholders and Suppliers to assure AT&T receives world-class products and services. In support of our best overall value goal, AT&T has adopted Supplier Quality Programs based on the global telecommunications TL 9000 requirements and measurements and industry best practices. Suppliers are expected to be able to demonstrate their quality control programs.

AT&T is a proud member of the QuEST Forum.

QuEST Forum Quality Excellence for Suppliers of Telecommunications
AT&T has implemented a Supplier administration and self-reporting program with CVM Solutions, Inc. as the administrator. The following relevant documents explain the process and provides answers to some questions.