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Q: I am not a supplier, but have some questions regarding AT&T.
Q: How can I get a phone number or email address of a purchasing manager to discuss a product or service my company offers?
Q: I have registered in the Prospective Supplier Database, what do I do next?
Q: I am a certified minority-owned, women-owned, or disabled veteran-owned vendor. How can I do business with AT&T?
Q: How can I get in touch with a purchasing manager directly?
Q: Where can I see a list of jobs to bid on?
Q: How can I buy surplus fleet vehicle, truck, van or car from AT&T?
Q: I have a question about DSL, who do I contact?
Q: I would like to find out what jobs are available at AT&T.
Q: How do I get a vendor number?
Q: I have an invoice that has remained unpaid for over 2 months, who can I call?
Q: I have problems with PO's being issued with incorrect information, who can I contact?
Q: I have price changes to products that are under contract, how do I get them updated for the PO's I receive?
Q: I have a check from AT&T but I don't know what it is paying for, who can I call?
A: The target audience for this site is current and prospective suppliers of AT&T. Please visit http://www.att.com for general information.
A: Because of the geographical coverage of AT&T globally and because of personnel changes that occur within our organization, we do not maintain a list of purchasing contacts on this site. Instead, we have an online registration process for our prospective suppliers. This online process collects information about your company and the products/services that are offered, and forwards the information to the proper purchasing groups within AT&T to be reviewed. Once registered, your company profile remains in our database and available to our purchasing managers across all regions, allowing them to quickly search and identify the relevant companies to send Request for Proposals (RFP) to. Please see the Prospective Supplier section of this website for more information.
A: Once you have registered in our Prospective Supplier Database, you will receive a confirmation email within 24 hours notifying you that your profile has been successfully submitted. Your profile will be routed to one or more purchasing manager within our organization depending on the type of products or services you offer. Because of the volume of inquiries that we receive, you will not be contacted by a purchasing manager until a purchasing need matches what your company has to offer. You may update your company profile at anytime by signing onto the Prospective Supplier Database. Your company profile remains in our database for one year from the last date of update. You will receive a update notice after eleven months requesting that you update your company profile.
A: All prospective suppliers use the same process to register with AT&T to be reviewed. The registration forms capture the supplier's diversity status and this information is made available to our Supplier Diversity group. Please see the Supplier Diversity section of this web site for more information on our Supplier Diversity Programs.
A: Due to the large volume of inquiries we receive, and changes in our purchasing organization, we do not provide direct phone numbers or email addresses of our purchasing managers. Instead we use the Prospective Supplier Database as a means of routing information to one or more of our purchasing managers by product category. If you have a product or service you would like to introduce to AT&T, please register with us in the Prospective Supplier Database and your company information will be made available to the appropriate purchasing managers.
A: We do not post a list of open jobs or Request for Proposals (RFP). Our purchasing managers will search in our Prospective Supplier Database for matching suppliers when a RFP is required and will contact these companies by phone or email. Please register with our database to have your company profile made available to our purchasing managers.
A: Surplus fleet vehicles of most types are sold in local public or dealer only auctions. These auctions may or may not be advertised in local newspapers.
A: For DSL availability please see our website at http://www.att.com/dsl
A: Please see http://www.att.com/careers regarding available openings at AT&T.
A: Vendors are assigned a vendor number only when a contract is setup. An AT&T representative will provide you with this number during the contracting process. Please contact the representative on your contract if you have been previously assigned a vendor number.
A: Please call the Supply Chain Service Center (SCSC) at 1-800-366-0418, Option 2, Option 3 or email scscmm@att.com for assistance. If outside the United States, please contact Accounts Payable.
A: Contact either the buyer listed on the PO or the Supply Chain Service Center (SCSC) at 1-800-366-0418 Option 2, Option 1 or email scscmm@att.com for assistance. If outside the United States, please contact Accounts Payable.
A: Contact your AT&T Contract Manager. If you do not have that contact name, the Supply Chain Service Center (SCSC) can assist you. Please call the SCSC at 1-800-366-0418 Option 2, Option 1. If outside the United States, please contact Accounts Payable.
A: Please call the Supply Chain Service Center (SCSC) at 1-800-366-0418, Option 2, Option 4. This will connect you with the Accounts Payable Helpdesk. . If outside the United States, please call the AT&T contact number on the payment slip.
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