Qualification | Minimum Requirements
Prospective suppliers must meet certain minimum qualification requirements. These requirements may vary by product and service type; however the common elements are listed below.
AT&T usually reviews credit and financial reports, in the process of determining if a potential supplier has a good enough credit rating and is financially stable.
Potential suppliers should be in business for at least a year and have other satisfied customers.
Potential suppliers must have full insurance coverage compatible with the risks of their business. AT&T determines the insurance coverage required by our contracts.
US Federal Taxpayer ID or Country equivalent Taxpayer Identification
Potential suppliers must provide this number to AT&T.
Suppliers must provide high quality products and equipment that are fully warranted. Suppliers must perform services professionally and to AT&T's satisfaction.
Suppliers must have legal and marketable title to all products they supply.
It is critical that suppliers make on time delivery to AT&T warehouses, job-sites or other locations.
Suppliers must offer prices for their products and services, which are competitive within the industry. AT&T expects pricing and any discounts to be equal to, or better than, that given to other customers with a comparable volume of business.
Suppliers are responsible for collecting and paying appropriate sales tax to proper agencies.
Qualification | On-going Business Requirements
For suppliers to be awarded continuing business, AT&T has additional requirements, listed below.
In support of our best overall value goal, AT&T has adopted Supplier Quality programs based on the global telecommunications TL 9000 requirements & measurements and industry best practices. To meet our goals and client expectations, the products we purchase must be of the highest quality and reliability. AT&T's quality program includes rating many of our suppliers using a system of TL 9000 metrics used to track and improve performance.
AT&T believes that quality is built-in, not inspected into a product or service. Suppliers are expected to be able to demonstrate their quality control programs and should adopt methods such as statistical quality control to ensure delivery of high quality products and services.
For products that are ordered in large volumes, suppliers should be capable of using Electronic Data Interchange (EDI) for receiving orders, confirming orders and invoicing. The products AT&T purchases in large volumes should have bar codes for inventory and tracking purposes.
Suppliers, particularly manufacturers, should have a research and development program to continually improve their products and incorporate new technology. These improvements make good business sense as well as ensuring we maximize our collective resources.
AT&T will work with chosen suppliers to reduce their costs. We expect such cost reductions to be reflected in reduced prices.